Retail Solutions
Our Retail Partnerships
Mission and Values
Our mission at FITCO is to enhance the retail experience for both our partners and their customers providing a hassle free, no risk service. We are committed to providing high-quality merchandise, exceptional customer service, and innovative retail solutions. Our core values revolve around reliability and sustainability, ensuring that our operations not only meet but exceed our partners' expectations. We believe that by fostering strong relationships with both our partners and customers, we create a beneficial ecosystem that drives success for everyone involved.
Our Service Model
FITCO operates on a comprehensive service model designed to alleviate the burden of retail management for our partners. We take care of everything from stocktaking to logistics, allowing gym owners to focus on their primary business operations.
Stocktake
We manage regular inventory checks to ensure optimal stock levels.
Replenish
Our team is responsible for restocking merchandise based on sales trends.
Clean & Tidy
We ensure that retail spaces are always clean and well-organised.
Site Visits
Our Territory Merchandisers conduct visits every 1-2 weeks to maintain standards and address any concerns.
Our Operations
Territory Merchandisers
Our team of dedicated Territory Merchandisers plays a crucial role in ensuring the success of our retail partnerships. They are responsible for maintaining the retail areas in our partner gyms, ensuring the concessions are always well stocked and visually appealing. Covering regions across the UK, our merchandisers conduct regular site visits, typically every 1-2 weeks, to manage stock and address any issues that may arise.
In-House Buying & Merchandising Team
In addition to our Territory Merchandisers, our in-house Buying & Merchandising team ensures that we always offer on-trend products that cater to the varied needs of gym members. This team is responsible for selecting high-quality merchandise and maintaining our rigorous quality assurance processes. Seasonal updates are crucial, as they allow us to adapt our offerings based on current trends and customer preferences, ensuring that our partners remain competitive.
Our Commitment to Quality
At FITCO, we are dedicated to maintaining high standards for all products offered through our retail partnerships. Our relationships with top brands ensure that we provide only the best merchandise to our partners. Furthermore, we actively engage in sustainability efforts, incorporating eco-friendly initiatives into our operations and offering sustainable products that meet the growing demand for responsible retail solutions.
Pentland Brands
We belong to the Pentland Brands group, the parent company of renowned brands such as Speedo and Berghaus. This partnership allows us to access a range of high-quality merchandise that aligns with our commitment to excellence.
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